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Privacy Policy

This Privacy Policy describes how Proco, Inc. ("Proco," "we," "us," or "our") collects, uses, and discloses information when you use our platform, APIs, and related services (the "Service"). By accessing or using the Service, you agree to the practices described here.

1. Information We Collect

a. Information You Provide

• Account registration details: name, email address, company name, and intended use case
• API credentials and configuration you provide when integrating the Service
• Communications you send to our support team or via our contact forms

b. Automatically Collected Information

• API request logs: endpoint, timestamp, response code, and request metadata (never payload contents)
• Usage analytics: feature interactions, session duration, and navigation patterns
• Technical data: IP address, browser type, operating system, and device identifiers

c. Blockchain Data

Transactions sent via the Service are recorded on public blockchains (Base, Solana). This data is inherently public. Proco does not control blockchain data and cannot delete it.

2. How We Use Information

We use the information we collect to:

• Provision and operate agent wallets, payment processing, and policy enforcement
• Authenticate API requests and prevent unauthorized access
• Monitor for fraud, abuse, sanctions compliance (OFAC/KYA), and security incidents
• Send transactional communications (settlement confirmations, policy violations, account alerts)
• Improve product features and diagnose technical issues
• Respond to support requests and communicate about the Service

3. Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers: Infrastructure, analytics, and compliance vendors who process data on our behalf under data processing agreements
• Compliance obligations: Government agencies or regulators where required by law, sanctions screening, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations

4. Data Retention

We retain account information for as long as your account is active, plus five years afterward for regulatory compliance purposes. Transaction records required for financial compliance may be retained longer. API request logs are retained for 90 days. You may request deletion of your account at any time, subject to our legal obligations.

5. Security

We implement industry-standard security controls including encryption in transit (TLS 1.3), encryption at rest, access controls, and regular security audits. Proco operates a non-custodial architecture — we do not hold private keys to agent wallets, which limits our ability (and an attacker's ability) to access on-chain funds directly.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at privacy@procohq.com. We will respond within 30 days.

7. Cookies and Tracking

Our marketing site uses PostHog analytics (EU-hosted) to understand traffic patterns. We do not use advertising trackers or sell data to ad networks. You may opt out of analytics tracking by visiting the PostHog opt-out page or using a browser extension that blocks analytics scripts.

8. International Transfers

Proco is headquartered in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Service after any update constitutes your acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: privacy@procohq.com
• Address: Proco, Inc., 548 Market Street, PMB 12345, San Francisco, CA 94104